How Domain Counting Works in Entri Connect

Overview

When using Entri Connect, it's important to understand how domains are counted for your yearly quota on each of our tier plans. This article explains the counting logic and best practices to help you manage your domain usage effectively.

How domains are counted

A domain is counted when either of the following occurs after Entri Connect flow completion:

  • You send a domain through the prefilledDomain parameter in the config object

  • A user manually enters a domain in the Entri Connect modal

Counting rules

Same root domain = single count

If you execute Entri Connect multiple times for the same root domain, it only counts as one domain, regardless of the DNS records you add or modify.

Example:

First execution for example.com:

dnsRecords: [
{
type: "CNAME",
host: "www",
value: "testdomain1.com",
ttl: 300,
}
]

Result: example.com counts as 1 domain

Second execution for example.com:

dnsRecords: [
  {
    type: "TXT",
    host: "@",
    value: "sample-txt-record",
    ttl: 300,
  }
]

Result: Still counts as 1 domain (no additional count)

Different subdomains = separate counts

If you execute Entri Connect for a subdomain (e.g., shop.example.com), this counts as a separate domain for the calculation.

Example:

  • Execution for example.com → 1 domain

  • Execution for shop.example.com → 2 domains total

Even though www is also a subdomain technically, we've added an exception as it's the most popular one, and users tend to think that it is part of their root domain. This means example.com and www.example.com would count as 1 domain only.


Need additional help? Contact our support team through the Entri dashboard or visit our help center for more resources.